Overview

This article provides information on when an email address is automatically unsubscribed from a Newsletter or Discussion List.

Information

GFI MailEssentials automatically unsubscribes an email address from a Newsletter / Discussion List if both of the following conditions are met:

Condition 1

The Newsletter / Discussion List is configured to automatically unsubscribe NDRs (Non-Delivery Receipt). This option can be enabled by performing the following steps:

1. Open the GFI MailEssentials configuration.
2. Expand Email Management and click on List Server.
3. Right-click on the list server which you wish to enable.
4. Check the option Automatically unsubscribe NDRs and move NDR to the following folder.
   • This option requires an absolute path on the disk where MailEssentials is installed:
     
     
   • The folder must exist on the disk as MailEsseintals does not automatically create the folder. Make sure that the folder has sufficient permissions for files to be added to it.
5. Specify the folder by pasting the path and click Apply.

Condition 2

An NDR is received with any of the following status codes:

• 5.1.0 - Other address status
• 5.1.1 - Bad destination mailbox address
• 5.1.2 - Bad destination system address
• 5.1.3 - Bad destination mailbox address syntax
• 5.1.4 - Destination mailbox address ambiguous
• 5.1.6 - Destination mailbox has moved, No forwarding address.

Note: If an NDR is received by the GFI MailEssentials List Server with a different status code, the email address will not be removed from the Newsletter / Discussion list.