The Email Statistics graphic in the GFI MailEssentials dashboard is not displayed. It keeps showing the word 'loading'.The Application Pools node in IIS Manager is missing.
Microsoft Windows Server 2003 x86
Open IIS manager and verify that the Application Pools node is missing. If it is missing, follow this procedure:
In IIS Manager right click the node Web Sites and click Properties
Click the Service tab
Uncheck the Run WWW service in IIS 5.0 isolation mode check box
Click Yes when asked to restart the IIS service
IIS was running under IIS 5.0 isolation mode which will prevent the graphic to be loaded properly.