Versions / Builds Affected
GFI MailEssentials 2014 R2, GFI MailEssentials 201Status
OpenProblem Summary
Malware emails detected by the desktop antivirus engines are not detected by GFI MailEssentialsTT / JIRAID
2491How to Identify
Scan an undetected malware email against an antivirus present in MailEssentials and confirm successful detection.Workaround / Fix Details
None yet.Required Actions
Attach article to case and escalate with logs and sample emails (source archives or emails dragged and dropped from Outlook). Also a scan on websites like www.virustotal.com are helpful.
