Versions / Builds AffectedGFI MailEssentials 2014 R2, GFI MailEssentials 201
Problem SummaryMalware emails detected by the desktop antivirus engines are not detected by GFI MailEssentials
TT / JIRAID2491
How to IdentifyScan an undetected malware email against an antivirus present in MailEssentials and confirm successful detection.
Workaround / Fix DetailsNone yet.
Required ActionsAttach article to case and escalate with logs and sample emails (source archives or emails dragged and dropped from Outlook). Also a scan on websites like www.virustotal.com are helpful.