Versions / Builds Affected2012
Problem SummaryWhen the synchronisation is enabled, the Bayesian Database (weights.bsp) would grow very large. The customer might encounter mailflow problems, AntiSpam Scan Service crashes and/or problems with the synchronisation.
TT / JIRAID890
How to IdentifyEnsure the customer is using the Enterprise Synchronisation and check the size of the weights.bsp file found in ..\GFI\MailEssentials\AntiSpam\Data\;
The file should be below 100 MB (ideally below 50 MB).
Workaround / Fix DetailsUpgrade to latest build of GFI MailEssentials 2015 or Later
Required ActionsUpgrade to latest build of GFI MailEssentials 2015 or Later