Versions / Builds Affected
MailEssentials 20 Build 20151118Status
OpenProblem Summary
MailEssentials 20 detects inbound emails as Outbound due to case sensativityTT / JIRAID
GFIME-784How to Identify
This bug is when matching the recipients with local domains configured in MailEssentials. From the client’s logs:
2016-02-22,13:08:09,382,1,"#000083c8","#0000026c","info ","MsgDirEval","MessageDirEval: Recipient [ereijtenbagh@GroupPlaza.com][SMTP] - remote"
groupplaza.com is on the client’s domain list. However, since the match is case sensitive, this inbound email will be set as outbound (recipient marked as remote), hence no antispam filtering will take place.Workaround / Fix Details
Patch will be deployed through the Patch updater shortly
Until then a potential workaround is to list every possible combination of the local domain...Required Actions
Confirm issue
Let customer know patch is coming