Versions / Builds Affected
GFI MailEssentials 2014 R2 and aboveStatus
ResolvedProblem Summary
Language detection filter is blocking emails because the locale is not foundTT / JIRAID
2497How to Identify
The language detection filter log file will show something similar:
"info ","ase_language_detection",">> CLanguageDetection::GetLocale"
"info ","ase_language_detection","Locale [0]"
"info ","ase_language_detection","SubLangID [0]"
"info ","ase_language_detection","<< CLanguageDetection::GetLocale"
"info ","ase_language_detection","HTML Locale [1024]"
"info ","ase_language_detection","Plain Text body is invalid"
"info ","ase_language_detection",">> IsLocaleFound [1024]"
"info ","ase_language_detection","<< IsLocaleFound [1024] - [NO]"
"info ","ase_language_detection","Locale NOT FOUND and Block All Except Below List...returning true"
"info ","ase_language_detection","Setting actions data ..."
"info ","ase_language_detection","Spam detected, Stopping ASE Chain [2]..."
"info ","ase_language_detection","Setting block report to: 'Blocked with language detection'"Workaround / Fix Details
Upgrade to 2015 and apply below patch:
http://cdnpatches.gfi.com/me/20150102/ME2015_PATCH_20150127_2497.zipRequired Actions
Attach article to case and sent out patch.