Versions / Builds Affected
2012 / 20120913Status
ResolvedProblem Summary
When trying to open the web UI in either Cassini (Local) or IIS mode, an error is generated and the UI cannot open.TT / JIRAID
748How to Identify
When trying to open the UI, the following error appears and the UI will not open:
Log Name: Application
Source: ASP.NET 4.0.30319.0
Date: 11/15/2012 11:14:03 AM
Event ID: 1310
Task Category: Web Event
Level: Warning
Keywords: Classic
User: N/A
Computer: Exchange2010.kaci.lcl
Description:
Event code: 3008
Event message: A configuration error has occurred.
Event time: 11/15/2012 11:14:03 AM
Event time (UTC): 11/15/2012 4:14:03 PM
Event ID: 97c528707b974f3e98011e0b7ee7eaef
Event sequence: 1
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/MailEssentials-1-129974696310605073
Trust level: Full
Application Virtual Path: /MailEssentials
Application Path: C:\Program Files (x86)\GFI\MailEssentials\WwwConf\
Machine name: EXCHANGE2010
Process information:
Process ID: 11440
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: ConfigurationErrorsException
Exception message: Could not load file or assembly 'Telerik.Web.UI, Version=2011.2.712.40, Culture=neutral' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040) (C:\Program Files (x86)\GFI\MailEssentials\WwwConf\web.config line 58)
at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)
at System.Web.Configuration.AssemblyInfo.get_AssemblyInternal()
at System.Web.Compilation.BuildManager.GetReferencedAssemblies(CompilationSection compConfig)
at System.Web.Compilation.BuildManager.CallPreStartInitMethods()
at System.Web.Hosting.HostingEnvironment.Initialize(ApplicationManager appManager, IApplicationHost appHost, IConfigMapPathFactory configMapPathFactory, HostingEnvironmentParameters hostingParameters, PolicyLevel policyLevel, Exception appDomainCreationException)
Could not load file or assembly 'Telerik.Web.UI, Version=2011.2.712.40, Culture=neutral' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)
at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, StackCrawlMark& stackMark, Boolean forIntrospection, Boolean suppressSecurityChecks)Workaround / Fix Details
Upgrade customer to GFI MailEssentials 2015 or laterRequired Actions
Upgrade customer to GFI MailEssentials 2015 or later