Versions / Builds Affected
2012 / 20121218Status
ResolvedProblem Summary
When disclaimers are enabled, gfiscans.exe will crash and will fault disclaimer.dllTT / JIRAID
810How to Identify
In checking the application event log, these errors will appear:
Faulting application name: gfiscans.exe, version: 16.1.2418.31, time stamp: 0x50d05fb4
Faulting module name: disclaimer.dll, version: 16.1.2418.75, time stamp: 0x50d058d7
Exception code: 0xc000000d
Fault offset: 0x0002a1dc
Faulting process id: 0x7bd8
Faulting application start time: 0x01cdf43cf3ad6906
Faulting application path: C:\Program Files (x86)\GFI\MailEssentials\Antispam\gfiscans.exe
Faulting module path: C:\Program Files (x86)\GFI\MailEssentials\Antispam\disclaimer.dll
Report Id: 32a99538-6030-11e2-8d92-24b6fdf48a60Workaround / Fix Details
Upgrade customer to Latest build MailEssentials 2014 build 20131107 or LaterRequired Actions
Verify Customer is on MailEssentials 2014 build 20131107 or Later
