Versions / Builds Affected
Version 20.1 Build 20160420Status
OpenTT / JIRAID
GFIME-874How to Identify
Customer will approach Tech Support stating there is No Mailflow or emails are landing in AntiSpam/Failedmails.
Debuglogs:
2016-05-10,12:46:16,292,1,"#00000D4C","#00000051","error ","GfiAsRtSubmittedAgent","error: ExceptionSystem.NullReferenceException: Object reference not set to an instance of an object.
; at ContentSecurity.ExchangeAgents.GfiAsRtSubmittedAgent.GetRecipients(IPropertyBag propbag, MailItem mailitem)
; at ContentSecurity.ExchangeAgents.GfiAsRtSubmittedAgent.SubmittedMessage(SubmittedMessageEventSource source, QueuedMessageEventArgs e)"Workaround / Fix Details
As a workaround, change a setting in AntiSpam module, such as disable and enable Spamrazer, click Apply, this should force a connection to config.mdb and fix the issue.Required Actions
Navigate to General Settings > Product Updates > install patch GFIME-874
