Versions / Builds Affected
GFI MailEssentials 2014 SR1 and aboveStatus
ResolvedProblem Summary
The emails downloaded via the Pop2Exchange module will have the font size changed (increased). The issue is not present in the old engine used in version 2014.TT / JIRAID
1974How to Identify
Stop the Microsoft Windows SMTP service or the Microsoft Exchange Transport service and trigger a manual download in GFI MailEssentials Pop2Exchange.
Compare the downloaded email from the Pickup folder with one downloaded with another client (Thunderbird or PopConnector).Workaround / Fix Details
Upgrade to GFI MailEssentials 2015 and install the below patch:
http://cdnpatches.gfi.com/me/20150102/ME2015_PATCH_20150128_1974.zip
2015 SR1 also includes the patchRequired Actions
Attach article to case and apply patch.