Event ID 5302 - gfimesattendant crash and Event ID 5401 - Plugin UnicornLicSvc

Author: Luis Fernandes July 11, 2020 13:23

Versions / Builds Affected

21.1

Status

Open

Problem Summary

After upgrading to GFI MailEssentials 21.1, the following Microsoft Windows are logged hourly: Event ID 5302 - gfimesattendant crash Event ID 5401 Plugin UnicornLicSvc

TT / JIRAID

GFIME-3756

How to Identify

The entries below are found in the logs: 2017-11-10,14:15:34,143,1,"#0000B118","#00000018","info ","Attendant Service","Stopping plugin: FailedMailsNotifier" 2017-11-10,14:15:34,174,1,"#0000B118","#00000018","error ","Attendant Service","Error: OnStop. Unhandled error: Object '/359d3aff_6ef9_4efc_bbd8_ecd622b0ce79/yirsumcbeozjlot3f++lim+1_50.rem' has been disconnected or does not exist at the server." 2017-11-10,14:15:50,102,1,"#0000B118","#00000018","info ","Attendant Service","OnStop. Cannot unload domain: error: Error while unloading appdomain. (Exception from HRESULT: 0x80131015)"

Workaround / Fix Details

None so far.

Required Actions

Gather a full set of log files while reproducing the issue and escalate the case.

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