Overview
The user receives Quarantine Digest prompts; on opening the same, an error message is displayed:
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Environment
- GFI MailEssentials
Root Cause
The Network Service account is required to execute a task or a function call which are located in the GFI MailEssentials installation folder with full control permission.
Resolution
- Add the Network Service account to the permissions of the ..\GFI\MailEssentials folder and apply Full Control permissions.
- Restart GFI MailEssentials AS Scan Engine and GFI MailEssentials AV Scan Engine services.