Overview
When trying to move the GFI MailEssentials Quarantine database to a mapped drive, you get the following error when loading the configuration webpage:
Error Code: D3
Details: Could not find file 'X:\Spam quarantine\quarantine.edb'
Note: X refers to the mapped drive letter.
Environment
- GFI MailEssentials
- All supported environments
Root Cause
GFI MailEssentials does not support moving the quarantine database to mapped drives or shared Universal Naming Convention (UNC) paths.
Resolution
Use a local path such as C:\Program Files\GFI\MailEssentials\Quarantine.