Emails blocked by the GFI MailEssentials Advanced Content filter send the blocked content to the user

Author: Luis Fernandes August 07, 2020 12:07 Updated

Versions / Builds Affected

GFI MailEssentials 2014 and above

Status

Resolved

Problem Summary

The blocked content is sent out to the user, including the blocked word(s).

TT / JIRAID

2209

How to Identify

The user receives a notification email with the blocked content present in the email.

Workaround / Fix Details

Comment the below line by navigating and editing the ...\GFI MailEssentils\templates\notifyuser\html.txt file: edit to: This will comment the line and prevent the blocked content to be sent out to the user. The email will still be received.

Required Actions

Apply above workaround and attach article to case or upgrade to 2015.

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