Versions / Builds Affected
20110812Status
ResolvedProblem Summary
Trying to synchronize log files from servers that have underscores in their name will not resolve.TT / JIRAID
ME-64How to Identify
The anti-spam synchronization agent will not work properly. In the filenames for the server's zips there are underscores in the server names. There will be underscores in the files anyway, but this is particularly in the server name.Workaround / Fix Details
- Verify Customer is on MailEssentials 2014 build 20131107 or LaterRequired Actions
- Verify Customer is on MailEssentials 2014 build 20131107 or Later