Cannot install Transport Agents – GFI MailEssentials Support

Versions / Builds Affected

2012/20120425-2158

Status

Resolved

Problem Summary

Installation of Exchange agents is not completing. The post install wizard (e2k7wiz.exe) reports that it did not manage to install the agents correctly.

TT / JIRAID

ME-74

How to Identify

This problem only happens on Windows 2008 R2 with Exchange 2010 SP1. First, check the e2k7wiz.exe log. If the error is similar to this: 2010-08-09,23:33:28,268,1,"#000019EC","#00000003","info ","e2k7wizard","Creating runspace..." 2010-08-09,23:33:28,268,1,"#000019EC","#00000003","info ","e2k7wizard","Info : Invoking Command : Get-TransportAgent -Identity 'GfiAsRtSubmittedAgent'" 2010-08-09,23:33:28,283,1,"#000019EC","#00000003","error ","e2k7wizard","error: IsAgentRegistered exception: Connecting to remote server failed with the following error message : The WinRM client sent a request to an HTTP server and got a response saying the requested HTTP URL was not available. This is usually returned by a HTTP server that does not support the WS-Management protocol. For more information, see the about_Remote_Troubleshooting Help topic." Then the issue can be resolved by adding a binding to IIS for port 80 with the loopback address (127.0.0.1). If the installation command is executed manually and has following error, then it is a bug: [PS] C:\Windows\system32>Install-TransportAgent -Name 'GfiAsRtSubmittedAgent' -AssemblyPath 'D:\GFI\MailEssentials\Conte ntSecurity.ExchangeAgents.gfiasrtsubmittedagent.dll' -TransportAgentFactory ContentSecurity.ExchangeAgents.GfiAsRtSubmi ttedAgentFactory Il tipo TransportAgentFactory "ContentSecurity.ExchangeAgents.GfiAsRtSubmittedAgentFactory" non esiste. Il tipo Transpo rtAgentFactory deve essere il tipo di classe Microsoft .NET della factory dell'agente di trasporto. Nome parametro: TransportAgentFactory + CategoryInfo : InvalidArgument: (:) [Install-TransportAgent], ArgumentException + FullyQualifiedErrorId : 78E4297B,Microsoft.Exchange.Management.AgentTasks.InstallTransportAgent Problem seems to be due to some Exchange 2010 SP1 issue according to this: http://blogs.msdn.com/b/akashb/archive/2010/11/19/getting-an-error-when-trying-to-install-a-transport-agent-that-is-built-with-exchange-2010-pre-sp-1-binaries-on-exchange-2010-sp-1.aspx

Workaround / Fix Details

Upgrade customer to GFI MailEssentials 2015 or later

Required Actions