Versions / Builds Affected
20.2Status
ResolvedProblem Summary
AntiSpam/Middlequeue and antispamqueue@recovery growingTT / JIRAID
GFIME-1169How to Identify
AntiSpam/Middlequeue and antispamqueue@recovery growing
AntispamQASC log shows ERROR: Process failed for plugin[ContentSecurity.ML.QAS.Plugins.MoveToInboxPlugin]Workaround / Fix Details
This issue is resolved in 20.2 with public patch ME20.2_patch2
http://psg.gfi.com/ME/Temp/GFIME-1169.zip
1. Stop all GFI MailEssentials services
2. Take a backup of ..\GFI\MailEssentials\ActionServices\bin\ContentSecurity.ML.QAS.Plugins.MoveToInbox.dll
3. Replace with the one downloaded (make sure to Unblock if available in file properties)
4. Start services back, clear MSMQ Private queues and AntiSpam/Middlequeue
5. Please monitor to make sure above queues do not grow again and provide us with feedbackRequired Actions
Resolved: Notate JIRA number in case field, Close case
Unresolved: Gather new logs, confirm issue remains, escalate
