Overview
The administrator is receiving an email stating that Anti-phishing or Spamrazer license is expired, even though GFI MailEssentials license key is still valid.
Information
Environment
- GFI MailEssentials
- All Supported Environments.
Root Cause
Although the license key is valid, GFI MailEssentials is still working with old information in Temp files.
Process
- Open MailEssentials Configuration > General > Licensing and make sure that Anti-phishing and Spamrazer are Licensed.
- Click on Start > Run > type
%temp%and press Enter. Clear all files in this folder. - Restart all GFI MailEssentails services.