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Using Search Folders

Author: Luis Fernandes Updated

Overview

A Search Folder is a folder that has a custom search query associated to it and displays all quarantined emails that match the search query.

This article provides information on how to use the default Search Folders as well as how to create a custom Search Folder from a search.

 

Solution

Examples of search folders that can be created depending on an organization's use case include:

  • A search folder that displays only outbound emails quarantined by the Virus Scanning Engines.
  • A search folder that displays inbound emails quarantined in a particular date range and addressed to a particular user.
  • A search folder that displays emails that meet specific search criteria.
  • A search folder that displays the results of a previously defined search query.
Note: When searching the Quarantine using Sender or Recipient as the search criteria, specify only one sender or recipient at a time as described in Searching the Quarantine. Adding multiple senders or multiple recipients in the search folder criteria is not supported.

 

Display Emails in a Particular Search Folder

To display emails in a particular search folder:

  1. Navigate to the GFI MailEssentials > Quarantine node.
  2. Click on a search folder displayed in the Default Search Folders or Custom Search Folders. Alternatively, select one of the search folder nodes under the Quarantine and Quarantine > Search Folders node.

    s61.png

Note: Use the search results to review quarantined emails and approve false positives for delivery to recipients, if required.

 

Default Search Folders

Default Search Folders are preconfigured search folders that enable you to access quarantined emails according to specific time periods or by a specific quarantined email type.

The Default Search folders are categorized as:

Time-based:

  • Today
  • Yesterday
  • This week

Category based:

  • All Malware and Content Items
  • All Spam Items

To use the default search folders:

  1. Navigate to the GFI MailEssentials > Quarantine node.
  2. Select a search folder from the Default Search Folders area or from a node beneath the Quarantine node to access the desired search folder. 
    • s62.png
  3. MailEssentials automatically searches for and displays all quarantined emails that satisfy the selected search criteria.

    Search_Folders.png

Note: Use the search results to review quarantined emails and approve false positives for delivery to recipients, if required.

 

Creating a Custom Search Folder from a Search

  1. Navigate to the GFI MailEssentials > Quarantine node.
  2. Create a new search for quarantined emails.
  3. In the results page, click Save as Search Folder and type in a name for the new Search Folder.

Note: To edit or delete a previously created search folder, access the search folder and click Edit Search Folder or Delete Search folder. The default search folders cannot be edited or deleted.

 

Auto-Purge Quarantined Emails

The Search Folders node enables you to create Search folders and set an auto-purge value (in days). When a quarantined email exceeds the specified number of days in the quarantine, the email is automatically deleted.

  1. Navigate to the GFI MailEssentials > Quarantine > Search Folders node.
  2. Configure a new search folder for the emails to purge on a regular basis using the steps outlined above in Creating a Custom Search Folder from a Search.
  3. Select Enable Auto-purging and provide the number of days to keep emails.
  4. Click Save Folder.

 

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