Overview

After entering your license you may receive one of the following messages from GFI MailEssentials:

• "The GFI MailEssentials (Autpupdater) automatic updates / maintenance contract for the Norman Anti-Virus engine has expired. To receive future Norman Anti-Virus updates automatically, you need to update your license. For further information, please contact sales@gfi.com."
• "The GFI MailEssentials (Autpupdater) automatic updates / maintenance contract for the BitDefender Anti-Virus engine has expired. To receive future BitDefender Anti-Virus updates automatically, you need to update your license. For further information, please contact sales@gfi.com."
• "The GFI MailEssentials (Autpupdater) automatic updates / maintenance contract for the Trojan & Executable Scanner engine has expired. To receive future Trojan & Executable Scanner updates automatically, you need to update your license. For further information, please contact sales@gfi.com."
  
  

Root Cause

The new license key has not been entered correctly in GFI MailEssentials.

Resolution

Insert the new license key under the licensing node of the GFI MailEssentials configuration.