Overview
After upgrading to GFI MailEssentials 2014 SR1, items downloading from update.gfi.com or update.gfisoftware.com are failing to update.
The Audldownload log reports the following error:
"warning","audldownload","Failed to send https request: Last Error [12007]"
The following modules can fail to update due to this error:
- All Anti-virus engines
- Trojan and Executable
- Email Exploit
- Bayesian Analysis
- Anti-Phishing
Environment
GFI MailEssentails 2014 SR1, builds 20140224 and 20140308.
Resolution
- Verify you are on the version and builds mentioned in this article.
- Apply the following patch: ME2014_SR2_PATCH_20140526_1672.zip
- Verify the product is updating successfully.
- Upgrade to MailEssentials R2 or later (optional but recommended).