The Quarantine RSS stops working after a certain period

Versions / Builds Affected

GFI MailEssentials 2014 R2 and above

Status

Resolved

Problem Summary

The Quarantine RSS feeds are only working a few days after adding. Recreating the link restores functionality.

TT / JIRAID

2368

How to Identify

The following error is shown in the debug logs: 2014-11-11,12:24:53,202,1,"#00007794","#00000004","info ","RSSPlugins","RSS Remoteplugin initialised." 2014-11-11,12:24:53,202,1,"#00007794","#00000004","info ","RSSPlugins","MSEC Web Address : http://mailserver//MailEssentials" 2014-11-11,12:24:53,202,1,"#00007794","#00000004","info ","RSSPlugins","Feed Web Address : http://mailserver//MailEssentialsRSS" 2014-11-11,12:24:54,278,1,"#00007794","#00000004","error ","RSSPlugins","error: GetFilterDefList::Exception - System.Runtime.Remoting.RemotingException: Aangevraagde service is niet aangetroffen ; ;Server stack trace: ; bij System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) ; ;Exception rethrown at [0]: ; at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) ; at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) ; at ContentSecurity.ML.QSS.IQuarantineStore.getQuarFilterManager() ; at MEC.RSSRemotePlugin.RSSRemotePlugin.GetFilterDefList()" 2014-11-11,12:24:54,278,1,"#00007794","#00000004","info ","RSSPlugins","Building OPML file." 2014-11-11,12:24:54,278,1,"#00007794","#00000004","info ","RSSPlugins","Writing OPML file to disk" 2014-11-11,12:24:54,278,1,"#00007794","#00000004","error ","RSSPlugins","error: GetFilterDefList::Exception - System.Runtime.Remoting.RemotingException: Aangevraagde service is niet aangetroffen ; ;Server stack trace: ; bij System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelSinkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream) ; ;Exception rethrown at [0]: ; at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) ; at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) ; at ContentSecurity.ML.QSS.IQuarantineStore.getQuarFilterManager() ; at MEC.RSSRemotePlugin.RSSRemotePlugin.GetFilterDefList()" 2014-11-11,12:27:28,942,1,"#00007794","#00000012","info ","RSSPlugins","getFeed Start allitems.xml"

Workaround / Fix Details

Upgrade to 2015 and apply below patch: http://cdnpatches.gfi.com/me/20150102/ME2015_PATCH_20150127_2368.zip

Required Actions

As above.