Versions / Builds AffectedGFI MailEssentials 2015
Problem Summarywhen you select and email and action it by clicking on a SpamTag button, the following error pops up: Cannot process selected email.
TT / JIRAID2549
How to IdentifyAs per Problem Summary, adding that the logs will show that the email was successfully processed.
The ClientAccessService.log file under wwwconf debug logs should show:
"error ","ClientAccessService","Error: AddToLegit...FAILED! System.NetSockets.SocketException (0x80004005): No Connection could be made because the target machine actively refused it 127.0.0.1:8013
Workaround / Fix DetailsReplace the port 8013 from the wwwservices\web.config file with 9091 after backing up the original file.
Required ActionsApply workaround and attach article to case.