Versions / Builds Affected
20.2Status
ResolvedProblem Summary
Rules do not show account names in SMTP modeTT / JIRAID
GFIME-1285How to Identify
When using Email management, Content Filter Exclusion lists, or other lists, account names are shown as [Deleted User] or SIDsWorkaround / Fix Details
Please download the following zip file:
http://psg.gfi.com/ME/Patches/ME20/GFIME-1285.zip
1. Extract the file
2. Right click and select properties
3. Unblock the file in the General tab if necessary
4. Stop all MailEssentials services (Disable the two scan engine services)
5. Take a backup of C:\Program Files (x86)\GFI\MailEssentials\Attendent\MEC.Configuration.dll
6. Place the unzipped file in it;s place
7. Enable and restart the service
Please let me know if that resolves the issue.Required Actions
Install 20.2 patch 3 or upgrade to 20.3