Versions / Builds Affected
MailEssentials 2015Status
OpenProblem Summary
Reporting Private Queues building up on MailEssentials 2015 and all emails processed OKTT / JIRAID
2706How to Identify
Reporting Private Queues are building up
Recreating the logs.fdb and report.fdb does not allow the queues to process
report.fdb is created but not written to
Changing the reporting database to SQL also does not allow the private queues to processWorkaround / Fix Details
NoneRequired Actions
1. Attach article to case
2. Gather logs and exact build/CU information
3. Escalate case