Multi server is showing two master servers​

Versions / Builds Affected

20150102

Status

Resolved

Problem Summary

In the UI when looking at the Multi-Install Network Section it displays multiple servers as Master

TT / JIRAID

2597

How to Identify

1)Open GFI MailEssentials configuration > Navigate to Multi-Server > Multi-Server Setup > Multi-Install Network 2)In the table Multiple servers are listed as the Master

Workaround / Fix Details

1)Verify Issue in the UI. 2)Send the following patch which needs to be placed on all servers and Masters. 3)Make sure the customer Right clicks > properties and unblocks the zip before extracting 4)Patch must be ran at elevated privelege 5)http://ftp.gfisoftware.com/temp/PSG/ME/Patches/2015/ME2015_PATCH_20150406_2597.zip 6)Escalate if issue persists

Required Actions

1)Verify Issue in the UI. 2)Send the following patch which needs to be placed on all servers and Masters. 3)Make sure the customer Right clicks > properties and unblocks the zip before extracting 4)Patch must be ran at elevated privelege 5)http://ftp.gfisoftware.com/temp/PSG/ME/Patches/2015/ME2015_PATCH_20150406_2597.zip 6)Escalate if issue persists