Answer
When trying to install / upgrade GFI MailEssentials the process stops throwing a similar error in the install log file found under the %temp% folder:1: CreateUpdateMDB 2: upgrade from Access reporting DB settings to Firebird
1: CreateUpdateMDB 2: ExecuteSQLStatement >> update [dledb] set [dbbackend]=2,[dbpath]='C:\Program Files\GFI\MailEssentials\data\reports.fdb' where [dbbackend]=0 and [id]=1
1: CreateUpdateMDB 2: ExecuteSQLStatement >> update [dledb] set [dbpath]='C:\Program Files\GFI\MailEssentials\data\reports.fdb' where [dbbackend]=1 and [id]=1
Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action dbcreate.dledb script error -2147024770, : Line 343, Column 5,
MSI (s) (B0:04) [08:22:19:468]: Product: GFI MailEssentials for Exchange/SMTP -- Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action dbcreate.dledb script error -2147024770, : Line 343, Column 5,
Action ended 08:22:19: InstallFinalize. Return value 3.
1: CreateUpdateMDB 2: ExecuteSQLStatement >> update [dledb] set [dbbackend]=2,[dbpath]='C:\Program Files\GFI\MailEssentials\data\reports.fdb' where [dbbackend]=0 and [id]=1
1: CreateUpdateMDB 2: ExecuteSQLStatement >> update [dledb] set [dbpath]='C:\Program Files\GFI\MailEssentials\data\reports.fdb' where [dbbackend]=1 and [id]=1
Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action dbcreate.dledb script error -2147024770, : Line 343, Column 5,
MSI (s) (B0:04) [08:22:19:468]: Product: GFI MailEssentials for Exchange/SMTP -- Error 1720.There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action dbcreate.dledb script error -2147024770, : Line 343, Column 5,
Action ended 08:22:19: InstallFinalize. Return value 3.
The issue is caused by a corrupt Microsoft Windows WMI component. Repairing the WMI component can solve the issue .