Answer
PROBLEM
The GFI MailEssentials configuration will show the below error when clicking on the Quarantine menu
Error: 'Server Error in / MailEssentials Application'
Failed to Init JET_errLogFileCorrupt, Log file is corrupt
Failed to Init JET_errLogFileCorrupt, Log file is corrupt
ENVIRONMENT
- GFI MailEssentials
- All supported environments
SOLUTION
Please follow the procedure below to purge the logs directory.
Stop the MailEssentials services.Disable both the AS and AV scan engines.
- Navigate to the C:\Program Files (X86)\GFI\MailEssentials\AntiSpam\Quarantine\Logs folder
- Purge all files present within this Logs directory
- Start the MailEssentials services, and set them to automatic.