Versions / Builds Affected
MailEssentials 2014 and aboveStatus
OpenProblem Summary
GFI MailEssentials blocks emails with .apk files attached as the Decompression engine detects them as corrupt archives.TT / JIRAID
2419How to Identify
Look for similar ERRORCODE:102 entries in the Decompression engine logs for .apk files:
"info ","Decompression Engine","Title: MyApp_Android_arm.apk"
"info ","Decompression Engine","PFI_PROP_ERRORCODE: 102"
"info ","Decompression Engine","PFI_PROP_FTCTYPE: 9"
"info ","Decompression Engine","Title: META-INF\MANIFEST.MF"
"info ","Decompression Engine","Title: META-INF\ANDROIDU.SF"
"info ","Decompression Engine","Title: META-INF\ANDROIDU.RSA"
"info ","Decompression Engine","Plugin setting infringement"Workaround / Fix Details
Upgrade to GFI MailEssentials 2015 and exclude the .apk file types from the Decompression Engine.Required Actions
Attach article to case and escalate.