Overview
MailInsights® is a reporting facility that uses the data in the reporting database to deliver information related to email usage and trends.
GFI MailEssentials MailInsights provides the Communication Flow report which gives a graphical presentation of emails exchanged between selected users/groups and their contacts.
Environment
All versions of GFI MailEssentials MailInsights®
Information
Communication Flow Report
The Communication Flow report shows the top 20 contacts that a user communicated within the previous 30 days. Follow these steps to generate the report:
- Navigate to Reporting > MailInsights and select the Communication Flow tab.
- Administrators can generate the report for any email user. Click on Search to select an email user and click on Generate to start building the report.
The generated report displays the data for the selected user as follows:
| Totals |
The top area of the report shows the total statistics of communication flow in the previous 30 days.
|
| Graph |
The selected user is displayed as a single entity in the middle of the graph. Contacts are segregated by domains. Each domain cluster is shown in different color. Edge width between the nodes shows the strength of the email relation between different entities. |
| Top 20 contacts | The top 20 contacts with whom the selected user communicated the most. Color codes indicate the different contacts' domains. The table indicates the total number of sent & received emails with that contact, together with the date and time when the last email communication occurred. |