Searching the Quarantine

Overview

The Quarantine Store is accessible from the GFI MailEssentials interface and allows management of quarantined emails. This article provides instructions related to searching the Quarantine Store for emails matching different criteria.

Information

To access the GFI MailEssentials Quarantine Store, open the MailEssentials Configuration UI, then navigate to the Quarantine section.

Searching Malware and Spam

1. Go to GFI MailEssentials > Quarantine.
2. From the Quarantine page, select All Emails from the Search for the dropdown menu.

   

3. Specify the search criteria:
   

   Search Criteria	Description
   Date	Select the date range when the email was quarantined. Available date ranges are: Any date/time Since yesterday Last 7 days Last 30 days Custom date range
   Search by sender	Specify a sender who sent the email that was quarantined.
   Search by recipient	Specify a recipient for whom an email was quarantined.
   Search for text in subject	Specify the text to search for within the subject of the quarantined email.

   Note

   When specifying a recipient or sender, please note that you can only enter one email address.

4. Click Search.

Search for Malware and Content only

1. Go to GFI MailEssentials > Quarantine.
2. From the Quarantine page, select Malware and Content Only from the Search for the dropdown menu:

   

3. Specify the search criteria:
   

   Search Criteria	Description
   Date	Select the date range when the email was quarantined. Available date ranges are: Any date/time Since yesterday Last 7 days Last 30 days Custom date range
   Search by sender	Specify a sender who sent the email that was quarantined.
   Search by recipient	Specify a recipient for whom an email was quarantined.
   Search for text in subject	Specify the text to search for within the subject of the quarantined email.
   Quarantine Reason	Key in the reason for which the email to search for was quarantined.
   Item Source	Select the source from where the email was identified as Malware and quarantined. Available options are: Information Store (VSAPI) Gateway (SMTP) Information Store (Transport)
   Item Direction	Select the direction of the quarantined email to search for: Any Inbound Outbound Note This option is available only if Gateway (SMTP) is selected in Item Source.
   Quarantined by	Select one of the GFI MailEssentials filters that quarantined the email. Select the Only checkbox to search for emails quarantined only by a specific filter.

   Note

   When specifying a recipient or sender, please note that you can only enter one email address.

4. Click Search.

Search for Spam Only

1. Go to GFI MailEssentials > Quarantine.
2. From the Quarantine page, select Spam Only from the Search for the dropdown menu:

   

3. Specify the search criteria:
   

   Search Criteria	Description
   Date	Select the date range when the email was quarantined. Available date ranges are: Any date/time Since yesterday Last 7 days Last 30 days Custom date range
   Search by sender	Specify a sender who sent the email that was quarantined.
   Search by recipient	Specify a recipient for whom an email was quarantined.
   Search for text in subject	Specify the text to search for within the subject of the quarantined email.
   Search by anti-spam filter	Select the anti-spam filter that identified the email to search for as Spam.

   Note

   When specifying a recipient or sender, please note that you can only enter one email address.

4. Click Search.