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Installing Product Updates

Author: Dennis Chege Updated

Overview

The Product Updates feature verifies if there are any software patches available for your version of MailEssentials by directly connecting to the GFI Update Servers as long as you have allowed for automatic downloading and installation of updates and patches.

This article provides important information on the update mechanism for various engines and patches as well as the update server endpoints that must be allowed through the perimeter firewall for update process to be successful.

 

Information

This section provides useful information on the following topics related to the MailEssentials update mechanism:

  1. List of update servers
  2. Viewing and installing downloaded updates
  3. Disabling or modifying update schedules

List of update servers

The following Update Servers should be reachable over the internet from the MailEssentials server otherwise the update process will fail and will be accordingly logged in the indicated log file:

What

Update component

Update server

Updated files

Logs

Email Security

Kaspersky AV engine

GFI MailEssentials Updater service.

updkav.exe + 3rd party UpdSdk.dll

http://meupdate.gfi.com/incav2/ kaspersky88

AntiVirus\kaspersky\

DebugLogs\AutoUpdate.log

Avira AV engine

GFI MailEssentials Updater service

http://meupdate.gfi.com/incav2/avira

AntiVirus\avira\

DebugLogs\AutoUpdate.log

BitDefender AV engine

GFI MailEssentials Updater service

http://meupdate.gfi.com/incav2/avx

AntiVirus\avx\

DebugLogs\AutoUpdate.log

Sophos AV engine

GFI MailEssentials Updater service

http://meupdate.gfi.com/incav2/sophos

AntiVirus\sophos\

DebugLogs\AutoUpdate.log

Cyren AV engine

GFI MailEssentials Updater service

http://meupdate.gfi.com/incav2/cyren

AntiVirus\cyren\

DebugLogs\AutoUpdate.log

Trojan & Executable scanner DB (SED)

GFI MailEssentials Updater service

http://meupdate.gfi.com/incav2/trojandb

EmailSecurity\Engines\sed\ default.sdb

DebugLogs\AutoUpdate.log

Email Exploit Engine DB (EED)

GFI MailEssentials Updater service

http://meupdate.gfi.com/incav2/exploitdb

EmailSecurity\Engines\eed\ exploitdb.mdb

DebugLogs\AutoUpdate.log

Anti-Spam

SpamRazer AS Filter

GFI MailEssentials Legacy Attendant service, auspamscore.dll

Config: http://meupdate.gfi.com/incav2/spamrazer

Actual update fro:

sn92.mailshell.net

 

 

Antispam\SpamScore\Core\

Antispam\SpamScore\

AuSpamRazer.gfi_log.txt

Anti Phishing AS Filter (PURBL)

GFI MailEssentials Legacy Attendant service, auantiphish2.dll

http://cdnupdate.gfi.com/ap/

Antispam\Data\blocklist.db

Antispam\DebugLogs\ antiphish2.txt

Bayesian AS Filter

GFI MailEssentials Legacy Attendant service, autospamsvc.dll

http://meupdate.gfi.com/avx/

Antispam\Data\spam_tmp.tok

Antispam\DebugLogs\

autospamsvc.txt

Product Updates

GFI MailEssentials patches

GFI MailEssentials Attendant MailEssentials.PatchChecker.dll

http://cdnpatches.gfi.com/me/ [build_number]/patchindex.txt

Patches\

Attendant\debuglogs\ PatchPlugin.log

GFI MailEssentials new version

GFI MailEssentials Attendant

MEC.Configuration.dll

http://cdnpatches.gfi.com/me/ me_build.xml

 

Attendant\debuglogs\

VersionChecker.log

Any perimeter firewall deployed must be configured to allow access to the above update server locations over both HTTP (port 80) as well as HTTPS (port 443) as outlined in GFI MailEssentials Port Description.

 

Viewing and installing downloaded updates

By default, MailEssentials downloads updates automatically on a preset schedule that is configured at GFI MailEssentials > General Settings > Product Updates under the Settings tab. It is recommended to leave this setting enabled in order for MailEssensials to updates automatically.

MailEssentials also detects when a new version of the software is published and indicates the availability of a new installer via a banner displayed on top of Dashboard accompanied by a download link.

To view or install downloaded updates:

1. Navigate to General Settings > Product Updates and select the Updates tab.

 

2. Expand any updates to see details about the downloaded updates. Click Install to install the update.

Note:
  • In an environment with multiple MailEssentials servers, whether deployed in a Multi-Server setup or otherwise, the update procedure must be done on each server independently.
  • In a multi-server deployment, synchronization set between the servers can only be achieved for configuration settings as detailed in Synchronizing MailEssentials Multi-Server Settings but this does not apply to build updates which must be installed on each individual server. 

 

Disabling or modifying update schedules

To disable or modify the update schedule:

1. Navigate to General Settings > Product Updates and select the Settings tab.

 

2. Edit the following options:

Option Description
Manual Disables the schedule. Checking for updates will only be triggered manually.
Automatic

Enables automatic update and allows configuration of the schedule that the update will follow:

  • Daily - Checks for updates daily at the set time.
  • Weekly - Checks for updates weekly at the set date and time.
  • First - Checks for updates on the first day of the month that is chosen and at the specified time.
  • Last - Checks for updates on the last day of the month that is chosen and at the specified time.

3. Click Apply.

 

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