Overview

You are not able to finalize GFI MailEssentials installation after installing updates for Microsoft Exchange as the Post-Installation wizard (e2k7wiz.exe) finishes with errors. This is due to the changes introduced in Microsoft Exchange products with April 2021 update which affects how services like GFI MailEssentials interact with Exchange products.

Solution

1. Install GFI MailEssentials with errors during the Post-Installation wizard.
2. Navigate to General Settings > Product Updates.

   

3. Install all available patches.

   

4. Re-run the Post-Installation Wizard with the clean parameter.
   1. Open the Command Prompt and navigate to ...\GFI\MailEssentials\
   2. Run the following command: e2k7wiz.exe clean

   

5. Finish the Post-Installation Wizard as you would during a regular install.

Testing

The Post-Installation Wizard will successfully finish without errors.

Additionally, you can configure Spam keyword checking and Spam actions to verify that GFI MailEssentials is working as expected after the installation.

• Configuring Spam Keyword Checking
• Configuring MailEssentials Spam Actions