Dennis Chege

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Activity overview

Latest activity by Dennis Chege
  • Dennis Chege created an article,

    Installing Product Updates

    Overview The Product Updates feature verifies if there are any software patches available for your version of MailEssentials by directly connecting to the GFI Update Servers as long as you have all...

  • Dennis Chege created an article,

    Accessing MailEssentials from Linux or macOS

    Overview This article concerns instances when MailEssentials is not accessible from a Linux or Mac client. The login page is displayed but does not allow a successful login (usually, without any er...

  • Dennis Chege created an article,

    Configuring the Greylist Filter

    Overview The Greylist filter temporarily blocks incoming emails received from unknown senders. Legitimate mail systems typically try to send the email after a few minutes; spammers simply ignore su...

  • Dennis Chege created an article,

    How does MailEssentials handle Encrypted Emails?

    Overview Email encryption involves disguising the content of email messages to protect potentially sensitive information from being read by anyone other than the intended recipients. This article p...

  • Dennis Chege created an article,

    License key could not be verified error

    Overview MailEssentials subscription license keys are unique to each major release or product version. Customers may experience license incompatibility errors especially after renewing their subscr...

  • Dennis Chege created an article,

    Public Folder Scanning Test Failed

    Overview Public Folder Scanning enables MailEssentials to retrieve emails from Exchange public folders to add to Whitelist/Blocklist and HAM/SPAM databases. This article provides the troubleshootin...

  • Dennis Chege created an article,

    SpamTag cannot process selected email error

    Overview This article provides a solution when the SpamTag Outlook plugin is failing to process selected emails. When a user clicks on the SpamTag buttons to mark as Spam or Not Spam, the plugin di...

  • Dennis Chege created an article,

    Checking the Current build version information

    Overview MailEssentials Configuration interface provides an About page under the General Settings node that provides useful information about the installation version as well as the license informa...

  • Dennis Chege created an article,

    Error 0xfffffffe Causing a Failed Installation or Upgrade

    Overview This article describes the cause and resolution steps to be followed when the MailEssentials installer completes but logs "Error 0xfffffffe" thereby failing to install or update successful...

  • Dennis Chege created an article,

    How to Export Auto-Whitelist Entries

    Overview The Auto Whitelist module when enabled ensures that senders to whom an email was previously sent are automatically excluded from being blocked (Auto-whitelisted). Unlike the Whitelist and ...