Andrei Bogdan Apostol

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Activity overview

Latest activity by Andrei Bogdan Apostol
  • Andrei Bogdan Apostol created an article,

    MailEssentials is not blocking obvious spam

    Overview In a multi-server environment, you start getting a large number of spam messages delivered to the users' inboxes. SpamRazr updates are failing on several servers. The Master server is bloc...

  • Andrei Bogdan Apostol created an article,

    Too many licenses in use

    Overview After renewing the license key for a smaller number of users, when you enter the license key, MailEssentials shows that there are too many licenses in use. Many users are disabled and no l...

  • Andrei Bogdan Apostol created an article,

    My trial license key is not working

    Overview You signed up for a 30-day trial and got a key sent through. When you enter the key into MailEssentials, it says it's already expired. Information You may need to reinstall MailEssentials,...

  • Andrei Bogdan Apostol created an article,

    Quarantine digest notifications are not working

    Overview Suddenly, users are no longer receiving quarantine digest notifications. Additionally, emails sent internally are failing to be scanned by MailEssentials. This is a recent occurrence and n...

  • Andrei Bogdan Apostol created an article,

    Why can't I update the disclaimers?

    Overview When you are trying to modify the disclaimer for the emails, the changes made to the disclaimer are not updated after they are saved. Solution The changes made to the Disclaimer module are...

  • Andrei Bogdan Apostol created an article,

    How to stop NDR Spam?

    Overview Your users are receiving a large number of NDR spam messages. These appear as email bounce backs for messages they never sent. Solution To fix the issue, please follow the steps mentioned ...

  • Andrei Bogdan Apostol created an article,

    Why is Sophos antivirus not licensed anymore?

    Overview After updating your license, the Sophos antivirus scanning engine shows it is not licensed and it is now disabled. Information Kindly note that Sophos is no longer offered and thus it's no...

  • Andrei Bogdan Apostol created an article,

    How to bind MailEssentials to two different servers?

    Overview Sometimes during the migration process between different mail servers, you may need to bind GFI MailEssentials to two or more different servers, such as multiple Exchange servers in order ...

  • Andrei Bogdan Apostol created an article,

    A user is compromised and receiving a lot of NDR messages

    Overview One user keeps getting NDR messages and your domain is blocked by other email servers. This user is also sending spam out although the password has been changed and the NDR reports have be...

  • Andrei Bogdan Apostol created an article,

    Why are disclaimers not working with groups?

    Overview You want to attach a disclaimer to one or more distribution groups. You selected the distribution group and made sure that there are no exclusions set up, however, the disclaimer won't sho...