Start a conversation

Search folder error after the malware quarantine database was recreated

Overview

After recreating the malware quarantine database, accessing the search folders generates a runtime error.

The event logs indicate it is an IndexOutOfRangeException, with the message There is no row at position 0.

Stacktrace:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at ContentSecurity.ML.QSS.IQuarFilterManager.loadFilterDef(String filterId, IQuarFilterDef& filterDef)
at MEC.ML.QuarFilterManager.FilterHandler.GetFilterDefinition(String id)
at MEC.Quarantine.UI.NewSearch.LoadPageForEdit()
at MEC.Quarantine.UI.NewSearch.Page_Load(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Solution

The solution to this issue is to recreate the search folders. For more details about how to create a search folder, please follow the guide in the Using Search Folders article.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Priyanka Bhotika

  2. Posted
  3. Updated

Comments