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Articles

  • How to configure Quarantine Digests?

    Overview As a GFI MailEssentials administrator, you can set up quarantine digests for users. The mail users can review quarantined emails by accessing the quarantine interface from a web browser. You ...

  • Searching the Quarantine

    Overview The Quarantine Store is accessible from the GFI MailEssentials interface and allows management of quarantined emails. This article provides instructions related to searching the Quarantine St...

  • Using Search Folders

    Overview A Search Folder is a folder that has a custom search query associated to it and displays all quarantined emails that match the search query. This article provides information on how to use th...

  • Quarantine RSS Feeds

    Overview RSS (Really Simple Syndication) is a protocol used to distribute frequently updatable content or feeds (for example, news items) with its subscribers. An RSS Feed Reader is required by subscr...

  • Managing Quarantined Emails

    Overview The GFI MailEssentials Quarantine feature provides a central store where all emails detected as spam or malware are retained. This ensures that users do not receive spam and malware in their ...

  • Repairing a Corrupted Quarantine Store or Greylist database

    Overview MailEssentials uses Microsoft ESE (Extensible Storage Engine) databases (aka JetBlue) for the Anti-Spam Quarantine Store as well as for the Greylisting database. This article describes the pr...

  • GFI MailEssentials Quarantine Feature

    Overview The GFI MailEssentials Quarantine feature provides a central store where all emails detected as spam or malware are retained. This ensures that users do not receive spam and malware in their ...

  • Unable to Sort by Recipient in Quarantine

    Objective This article describes the resolution for an issue with sorting by recipient being unavailable with MailEssentials Quarantine.   Background Information The MailEssentials Quarantine does not...

  • Manually Migrating MailEssentials Quarantine Folders

    Overview Depending on the license type in use, there are two different quarantine locations that may need to be migrated when moving to a new server or hard drive:  Location Description ..\GFI\MailEss...

  • Released Quarantined Items Not Delivered to End Users

    Overview Released quarantined items are not delivered to recipients. When pickup and replay paths are verified, and the issue still occurs.   Requirements Install or reinstall Microsoft Access Databas...