Overview

This article will guide you through the steps required to recreate the reporting databases.

Resolution

1. Stop all of the GFI MailEssentials Services.
2. Navigate to \GFI\MailEssentials\Data\
3. Rename the Reports.FDB file to Reports.old
4. Navigate to \GFI\MailEssentials\Attendant\data
5. Rename the Logs.FDB file to Logs.old
6. Navigate to\GFI\MailEssentials\Attendant\bin
7. Double-click on LogsFDBCreator.exe
8. Confirm there is a new Logs.FDB file in \GFI\MailEssentials\Attendant\data
   
9. Restart the GFI MailEssentials Services.

Confirmation

If a new file called Logs.FDB is present in \GFI\MailEssentials\Attendant\data, the reporting database is confirmed as recreated.