Overview MailEssentials may sometimes block and quarantine legitimate email messages that have Microsoft Office files as attachments (*.doc, *.docx, *.xls, *.xlsx, *.ppt, *.pptx) and report such email...
Overview The Decompression engine is one of the Content Filtering scanning modules that extracts and analyzes archives (compressed files such as .zip or .rar files) attached to an email. The engine ch...
Overview When sending internal emails with Office attachments (.docx / .xslx) the email gets blocked and moved to quarantine. The Administrator gets notified that the file is a broken archive. Solutio...
Overview Legitimate emails are moved to the FailedMails folder, are not shown in the Dashboard logs, and cannot be released from quarantine. How to reprocess these emails and prevent this behavior in ...
Overview You are seeing that spoofed emails or emails with attachments containing malware zip files are not being blocked by MailEssentials even though the filtering rules are configured and are reach...
Overview MailEssentials may sometimes quarantine internal email messages that have attachments showing corrupted archive found. The filter that blocks the emails is the Decompression Engine. Solution ...
