Overview This article provides information on upgrading your GFI license key to the current version. Diagnosis Upgrading to a major release of any GFI product (for example, from version 10 to 11) u...
Overview This article gives instructions for activating a product license key when using a GFI Unlimited subscription. Diagnosis When logged into the Accounts Portal, whether you are an end user o...
Overview You may notice information is incorrect when viewing your license key. This would not be account or user data in the Accounts Portal, but this data only seems to show when viewing the licens...
Overview GFI Support agents have access to the GFI Accounts Portal and are able to see customer's account information as well as their license information. Occasionally, depending on the issue, GFI S...
Overview Occasionally you will try to renew a license with a reseller and get no response and feel you have been trying to renew licenses for months. This article gives instruction on who to contact ...
Overview After renewing your subscription and obtaining a new license key, you apply it in the Licensing section of MailEssentials and get a License key could not be verified error. Solution MailEssen...
Overview Occasionally, you may run into the scenario where your license key is no longer synchronized with GFI Accounts, thus causing GFI MailEssentials to stop working. Solution Navigate to General S...
Overview When trying to enter your new license key, attempting to log in with your GFI Accounts credentials in the MailEssentials Configuration UI Licensing area, fails with the error: 'Invalid userna...
Overview This article aims to describe how to recover a lost license key for GFI MailEssentials. Information If you can access your installed instance of GFI MailEssentials, you can obtain the current...
