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  1. GFI MailEssentials
  2. GFI MailEssentials - Anti-Phishing
  3. Articles

Emails are being moved to the FailedMails folder

Overview

Emails are failing and are moved to the Antispam\FailedMails folder. The Anti-Phishing filter is not updating.

Solution

The issue can be solved as follows:

  • Navigate to the \GFI\MailEssentials\Antispam\AuAntiPhish2 and remove all the files (including current_revision.zip). This will remove any corruption and allow the Anti-Phishing filter to resume updates.
  • Open the GFI MailEssentials Switchboard and disable tracing if it is enabled.
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  1. Priyanka Bhotika

  2. Posted 17 days ago
  3. Updated 16 days ago

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