Articles

• If a URL does not begin with http:// antiphishing keywords will not block the email

  Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryWhen receiving an email that contains an antiphishing URL, if it does not start with http:// it will not be blocked by the an...

• Determining why the Anti-Phishing Filter blocked or allowed a message

  Overview In this article, you will learn how to determine why the MailEssentials Anti-Phishing (PURBL) Anti-Spam filter blocked or allowed a message as part of the troubleshooting process. Introductio...

• Error: 'The gfiasmsecatt sub-process '0-auantiphish2' has terminated with error code [-1]' when mailflow backs up

  Versions / Builds Affected2012 / 20130226 StatusResolved Problem SummaryMailflow will back up and the following errors will appear in the Application event log: The gfiasmsecatt sub-process '0-auantip...

• Antiphishing updates are failing with "Error 12038"

  Versions / Builds Affected20140308 StatusResolved Problem SummaryAntiphishing updates fail after updating to the latest build. Updates for GFI now occur over Https. The certificate used does not inclu...

• Antiphishing false positives

  Versions / Builds Affected20.3 StatusResolved Problem SummaryThere are Antiphishing false positives and customer is not willing to use the Whitelist as a workaround. TT / JIRAIDGFIME-2704 How to Ident...

• Why are the Anti-Phishing or Bayesian Analysis engines not updating?

  Overview The MailEssentials Anti-Phishing Engine or the Bayesian Analysis Engine are not updating. This can happen when the installation is migrated, or when the installation is moved to another locat...

• Administrator Receiving Anti-Phishing License Expired Email

  Overview The administrator is receiving an email stating that Anti-phishing or Spamrazer license is expired, even though GFI MailEssentials license key is still valid.   Back to top   Information Envi...

• Antispam Scan Engine is crashing constantly

  Overview After updating GFI MailEssentials to 21.6 with all the patches, the antispam scan engine continuously crashes. Mail flow is stopping and emails are being moved to the FailedMails folder. The ...

• Anti-Phishing fails to update with the error: 'The host name in the certificate is invalid or does not match'

  Overview The Anti-Phishing engine fails to update its definitions. In the dashboard, the status shows as No updates currently in progress (last update failed). This happens due to the presence of old,...

• Anti-phishing filter catches emails from a whitelisted address

  Overview The Whitelist filter has a higher priority than the anti-phishing filter, the sender is whitelisted and the anti-phishing filter blocks emails from this sender. Root Cause Keywords in the ema...