Articles

• Configuring Email Backup

  Overview GFI MailEssentials can keep a copy of an email before being processed so you can compare what changed in the processed version. This article describes the steps to achieve this.  Note: This f...

• Configuring Remoting Ports

  Overview Remoting ports enable modules in GFI MailEssentials to communicate with each other. By default, GFI MailEssentials uses these ports: 9090: Used by the GFI MailEssentials Backend service. 9091...

• Configuring the authentication mode in GFI MailEssentials

  Overview The GFI MailEssentials User Interface can be configured in the following two modes: Local Mode: Loaded on the installation machine only. IIS Mode: Accessible via HTTP over the network. Enviro...

• The GFI MailEssentials Switchboard URL does not get updated and the configuration is not accessible when changing a website hostname

  Answer PROBLEM When changing a website hostname, the switchboard UI URL does not get updated and the configuration is not accessible.   ENVIRONMENT GFI MailEssentials  All supported environments SOLUT...

• Switchboard not opening but the process starts in Task Manager

  Answer PROBLEM Opening the GFI MailEssentials Switchboard starts the process (mecswitchboard.exe), but the Switchboard itself does not appear. ENVIRONMENT GFI MailEssentials  All supported environment...

• MTEF option is displayed in the switchboard when installed on an Exchange 2010 Hub Transport server.

  Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryIn checking the switchboard on an Exchange 2010 Hub Transport, the option to 'Move to Exchange' tab is displayed. TT / JIRAID...

• Enabling or Disabling GFI MailEssentials Processing

  Overview When troubleshooting mail flow issues, it is sometimes necessary to enable/disable email processing without having to uninstall MailEssentials This article provides the procedure to temporari...

• How to add an account to access the GFI MailEssentials configuration from the Switchboard

  Answer GFI MailEssentials will allow the domain admin account full permission by default. Sometimes, when environmental issues are encountered, MailEssentials will not query the account correctly. You...

• Error 'Failed to load settings correctly. Application will now exit' when opening the Switchboard in GFI MailEssentials ( ONLY)

  Answer PROBLEMWhen opening the GFI MailEssentials Switchboard, the following error is displayed:   'Failed to load settings correctly. Application will now exit.' This may also coincide with not being...

• Console not loading properly / Switchboard not working when accessing remotely

  Answer PROBLEMThe GFI MailEssentials configuration and switchboard failed to open. GFI MailEssential configuration web page results with error: 'HTTP 404 Not Found - The Webpage cannot be found'. The ...