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Articles

  • Error: '550 5.7.1 Recipient Not Authorized, Your IP Has Been Found on a Block List' in the Message Delivery Log

    Overview When GFI MailEssentials is installed as a relay server, the Message Delivery Log on the recipient mail server which gets the emails from the relay server shows in the Status Reply: 550 5.7.1 ...

  • GFI MailEssentials and Blacklist Sites

    Overview This article provides useful information related to GFI MailEssentials and Blacklist sites. Information GFI MailEssentials has no association with those lists, sites, or their contents. If yo...

  • Blacklisted Server Not Being Correctly Identified

    Overview This article provides information related to the blacklisted server that is not being correctly identified. Environment GFI MailEssentials All supported environments Root Cause The Domain Nam...

  • Unable to access Email Blocklist Due to Database Corruption

    Overview The MailEssentials Configuration UI can sometimes throw an error when you attempt to access the Email Blocklist configuration by navigating to GFI MailEssentials > Anti-Spam > Email Blocklist...

  • Blocking external (inbound) mail flow

    Overview GFI MailEssentials does not have an option to block all external (inbound) emails. However, the following workaround may be used to achieve the desired result. Solution MailEssentials allows ...

  • Blocked email address still sending emails

    Overview Receiving many spam emails coming from specific email addresses. The addresses and the domain are blocked, by being added into the GFI MaillEssentials Email Blocklist, but emails are still re...

  • How to block porn spam photos

    Overview Users are receiving spam containing pornographic images with little to no text in the email body. When there is text in the email body, it's words that can't be blocked with keywords without ...

  • How to configure the URI DNS Blocklist

    Overview This article aims to describe how to configure the URI DNS Blocklist (SURBL) in order to optimally block spam emails. Information This filter stops emails that contain links to domains listed...

  • The IP DNS Blocklist stops legitimate emails

    Overview Suddenly, legitimate emails are being blocked by the IP DNS Blocklist. These emails are whitelisted and used to reach the inboxes safely. Turning off the IP DNS Blocklist filter allows the em...

  • How to configure the IP Blocklist filter?

    Overview The IP Blocklist is a custom database of IP addresses from which you never want to receive emails. The IP Blocklist filter is NOT enabled by default. This article describes the steps necessar...