Answer PROBLEMWhen sending an Out of Office reply which is not in English, GFI MailEssentials adds the recipients' email address to the Autowhitelist. ENVIRONMENT GFI MailEssentials Microsoft Exchange...
Answer PROBLEMWhen trying to add a user to the Whitelist and save it, you get this error: An existing connection was forcibly closed by the remote host Description: An unhandled exception occurred d...
Versions / Builds Affected2012 / 20121218 StatusResolved Problem SummaryWhen accessing the whitelist or blocklist, the error 'An unexpected error occurred in GFI MailEssentials configuration' appears ...
StatusOpen TT / JIRAID2926 How to IdentifyIn Dashboard, Scan results will show as Blocked [Whitelist] Workaround / Fix Details1. Gather the config.mdb (stored in the GFI MailEssentials root folder) 2....
Overview This article provides a resolution related to Auto-Whitelist entries that do not show in the Whitelist properties. Environment GFI MailEssentials All supported environments Root Cause Because...
Overview MailEssentials provides a number of Whitelist modules that allow an administrator to specify which email addresses will not be filtered for spam. A Whitelist is a list of email addresses and ...
Overview The Auto Whitelist module when enabled ensures that senders to whom an email was previously sent are automatically excluded from being blocked (Auto-whitelisted). Unlike the Whitelist and Key...
Overview Spam email is getting through all filters. Obvious spam emails are allowed through, being marked as whitelisted. Some emails may appear to be internal, although headers say otherwise. Solutio...
Overview Internal emails are being quarantined. Internal servers are in the IP Whitelist but emails are still quarantined by the Header Checking filter even though this filter is lower in priority. So...
Overview Some users may experience an issue where they receive spam emails that are marked as whitelisted, even though the whitelist has been disabled. This problem could be related to the priority of...
