Articles

• Reviewing GFI MailEssentials License Key Information

  Overview This article provides License Key information as well as a description of each component. Information To review the license information installed in your environment, go to General Settings >...

• Why does the license show 'Evaluation mode' after entering a license key in GFI MailEssentials?

  AnswerGFI MailEssentials 2012 and later will merge the two previous products, GFI MailEssentials 2010, and GFI MailSecurity 2011. GFI MailSecurity and GFI MailEssentials are part of the product that a...

• Expired Maintenance Contract Message After Entering License

  Overview After entering your license you may receive one of the following messages from GFI MailEssentials: The GFI MailEssentials (Autpupdater) automatic updates / maintenance contract for the Norman...

• Error Upgrading to GFI MailEssentials 2015: "The license key specified is invalid..."

  Overview When upgrading to GFI MailEssentials 2015, the license window does not display during the installation in order to enter a new license key. The following error is displayed: The license key s...

• Trial Key Shows Antispam Filters Not Licensed

  Overview A valid trial key shows the Antispam Filters as expired/not licensed. The logs contain the following errors: 2015-07-20,12:45:56,438,1,#00007dac,#00005b48,error ,ase_spamrazer,Licensing check...

• MailEssentials | Error 'Failed to load GFI MailEssentials license information' in the UI

  SummarySteps to resolve error Failed to load GFI MailEssentials license information OverviewThis message appears in the UI after upgrading MailEssentials Failed to load GFI MailEssentials license info...

• MailEssentials entered a grace period due to license count querying .local accounts

  Versions / Builds Affected20140627 StatusResolved Problem SummaryWhen upgrading from previous versions of GFI MailEssentials 2014 R2, the product is switching to grace period since it finds more users...

• Checking the Number of Licenses MailEssentials Using a Query

  Overview In order to find out how many licenses MailEssentials will count, you will need to run a query in Active Directory or LDAP, depending upon your mail server environment. Process For installati...

• How to apply a purchased key to an evaluation copy of GFI MailEssentials

  Answer To add a license key to GFI MailEssentials: Login to the GFI MailEssentials with admin credentials. Go to Configuration > General Settings > Licensing. Type in the license key, under Enter the ...

• Error: 'Your license key is invalid' when accessing the GFI MailEssentials configuration

  Answer PROBLEM When accessing the GFI MailEssentials configuration the following message is received: The features you are about to configure will not be functional because your license key is invalid...