Versions / Builds Affected2012 / 20130226 StatusResolved Problem SummaryWhen trying to access the UI through the MailEssentials configuration icon in the Start menu, after logging in the error 'Access...
Overview When a user who has the less than character ( < ) in their password tries to open the web interface, the following error appears: Server Error in '/MailEssentials' Application 'A potentially ...
Overview When reviewing the Message Delivery Log you see the Status Reply: 550 5.1.1 user unknown Environment GFI MailEssentials All supported environments Root Cause Recipient Filtering was enabled o...
Overview This article provides an answer to the query: Does GFI MailEssentials support scanning emails for users located in multiple Active Directory domains? Information GFI MailEssentials supports...
Versions / Builds Affectedall StatusResolved Problem SummaryMailEssentials would count 0 users if installed on an Exchange 2003 Frontend server. TT / JIRAIDNone How to IdentifyCustomer has installed a...
Overview This article provides an answer to the query: Can I remove the files found in the ADBRProcessed directory? Information To keep track of changes made to the configuration database via remote...
Versions / Builds AffectedVersion 20, 20.1 - Builds 20151118, 20160420 StatusOpen TT / JIRAIDGFIME-898 How to IdentifyIn Access Control when settings user testGFI with Quarantine Access rights, this i...
Overview This article lists the knowledge base articles that provide resolutions or workarounds for common errors related to the Access Control module and user permissions. It also describes where to ...
Overview This article aims to guide you in retrieving a list of licensed users depending on the way MailEssentials is installed in your environment. Information The process of retrieving the list of...
Overview When verifying the number of users currently counting towards the license utilization shows that the number has been exceeded. Checking both Active Directory and the Exchange Control Panel sh...