Answer PROBLEM A definition in the engine is corrupt and is not allowing the Auto updates to complete successfully Items will land in the Failed mails folder when the Engine will fail to Initialize EN...
Overview The MailEssentials Email Security module uses multiple antivirus engines to scan inbound, outbound, and internal emails for the presence of viruses and malware. Out of the box, MailEssentials...
Answer This article describes how to disable GFI MailEssentials from scanning emails. This is done by unregistering the IIS / Exchange sinks in the case of Microsoft IIS / Microsoft Exchange 2000 / 20...
AnswerTo disable GFI MailEssentials BitDefender Scanning Engine: Log into the configuration page with a domain admin account; here are some options: On browser use <server_name>\MailEssentials Naviga...
Answer PROBLEM The procedure below should be followed in order to configure Microsoft ISA server to allow the connection required for the automatic updates of the virus definition files and other defi...
Versions / Builds AffectedGFI MailEssentials 2014 and above StatusResolved Problem SummaryGFI MailEssentials is writing temporary, sometimes infected files, to the Microsoft Windows temp folder which ...
Answer PROBLEMWhen GFI MailEssentials needs to perform update on any of the Anti-virus Scanning Engines, the Anti-virus Engine will be unloaded from the GFI MailEssentials AV Scan Engine Service and a...
Versions / Builds Affected2012 / 20121218 StatusResolved Problem SummaryWhen receiving certain emails, the scan time of them is delayed because of the antiphishing lookup. TT / JIRAID478 How to Identi...
Overview Header checking is blocking legitimate email due to: Number of numbers in MIME From exceeds maximum threshold Environment GFI MailEssentials All builds and all supported environments Root Cau...
Overview The Vipre antivirus updates are failing. The errors below can be found in the debug log <GFI MailEssentials installation path>\MailEssentials\DebugLogs\AutoUpdate.log: error ,AutoUpdate,Err...
