Answer PROBLEM Spam is not delivered to the users' inbox subfolder after Microsoft Outlook 2003 Junk email filter is enabled. ENVIRONMENT GFI MailEssentials Microsoft Outlook 2003 SOLUTION There is no...
Answer PROBLEMSpam is not being forwarded to an alternate email address. ENVIRONMENT GFI MailEssentials Microsoft Exchange 2007 and later All supported environments SOLUTIONCheck tb_exchange and tb_g...
Answer PROBLEM Spam emails are not going to junk folder but are still being flagged as spam. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTION The header will show it was marked as sp...
Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryIf you create a search folder and enter useremail instead of useremail@domain.com, no results will be found even though there...
Answer PROBLEM Emails getting stuck at Public folders and are not being moved to processed folder. ENVIRONMENT GFI MailEssentials Microsoft Exchange server All supported environments SOLUTION Make ...
Answer PROBLEM No emails are being blocked, and no disclaimers are being added. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTION If you see emails in the dashboard, but no email are ...
Versions / Builds Affected20110812 StatusResolved Problem SummaryMTEF will get caught in a loop trying to send to a subfolder that does not exist. TT / JIRAIDME-79 How to IdentifyYou will notice that ...
Answer PROBLEM After setting up an additional domain and adding GFI MailEssentials to a separate machine to Exchange, GFI MailEssentials appears to be rejecting the emails. ENVIROMENT GFI MailEssenti...
Versions / Builds AffectedMailEssentials 20 Build 20151118 StatusOpen Problem SummaryMailEssentials 20 detects inbound emails as Outbound due to case sensativity TT / JIRAIDGFIME-784 How to IdentifyTh...
Answer PROBLEMThe mail monitoring rules do not monitor emails sent from or to the GFI MailEssentials administrator (specified under the General Properties) and the email address to which the monitored...
