Articles

• Emails are not processed in the dashboard and a large number of temp files in the Windows Temp directory

  Overview The GFI MailEssentials dashboard starts showing 'Items Processed Unsuccessful' and no emails are blocked as spam. Upon further inspection, you notice a large number of files in the temp folde...

• Email read receipts are received empty when mailbox forwarding is enabled

  Versions / Builds AffectedGFI MailEssentials 2015 StatusOpen Problem SummaryUser A is sending an email with a read receipt request to user B. User A has mailbox forwarded to another contact in Exchang...

• Disclaimer Is Added at the Bottom of the Email and Not in Between Conversations

  Overview This article provides information about the disclaimer being added at the bottom of the email and not in between conversations.   Information The GFI MailEssentials Disclaimer will always be ...

• Digitally signed outbound emails are getting corrupted

  Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryDigitally signed outbound emails get corrupted. TT / JIRAID2529 How to IdentifyWhenever emails which are digitally signe...

• Can Deleted Emails be Restored?

  Overview This article provides an answer to a common query on whether and how deleted Emails can be recovered after they are flagged and deleted by the MailEssentials Content Filtering or Anti-Spam fi...

• Configuring GFI MailEssentials to Block Spam for Multiple Inbound Email Domains

  Overview This article provides an answer to the query: Can spam be blocked for multiple inbound email domains with GFI MailEssentials?   Process To block spam for more than one domain, GFI MailEssenti...

• Excluding a User's Email from the Spam Filtering

  Overview This article provides a step-by-step process on excluding the user's email from the spam filtering.   Process GFI MailEssentials allows excluding specific users from having their emails filte...

• Appending Disclaimers to Emails in GFI MailEssentials

  Overview This article provides an answer to the query: Can Disclaimers in GFI MailEssentials be appended to inbound emails, outbound emails, or both?   Information Disclaimers in GFI MailEssentials ar...

• Body.rtf attachment added to Sent Items, containing the actual email

  Versions / Builds Affected20.2 and 20.3 StatusOpen Problem SummaryEmails are sent with the Body.rtf attached when using GFI MailEssentials with Disclaimers enabled. Inbound emails are not affected. TT...

• AutoReply logs list error if no attachment is selected

  Versions / Builds Affected2012/20120425-2158 StatusResolved TT / JIRAIDMEC96 How to IdentifyWhen sending an AutoReply, the logs will show this error if no attachment is selected: error ,AutoReplies,FA...